Call Reporting
Drive real-world accountability and gain visibility
so you can level up your customer experience.
Key Call Center Insights
Contact center performance woes? Call reporting provides valuable data to help managers gain insight into customer satisfaction metrics – so you can level up your CX and sales game.
A More Effective Call Center
CDR Reporting
Get both on-demand and pre-scheduled access.
Cradle-to-Grave Visibility
Follow every call every step of the way.
Dashboards
Gain full visibility into your operations.
Make Data-Driven Decisions
Cradle-To-Grave Reporting
Completely trace each call and its journey through the platform so no information is missed.
Call Recording
Record calls – and offload the data to third-party storage for better security.
Top-Notch CX
Use data to measure performance, train agents better, and create positive experiences for your customers.
Discover
Let’s get to know each other in our initial meeting.
Evaluate
We’ll uncover your pain points.
Design
We’ll design a solution tailored to your needs.
Execute
We’ll present our solution – and move forward with the plan.