THE SOLUTION YOU NEED FOR
Key Call Center Insights
Contact center performance woes? Call reporting provides valuable data to help managers gain insight into customer satisfaction metrics – so you can level up your CX and sales game.
WHY CALL REPORTING?
Make Data-Driven Decisions
Completely trace each call and its journey through the platform so no information is missed.
Record calls – and offload the data to third-party storage for better security.
Use data to measure performance, train agents better, and create positive experiences for your customers.